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Real-time employee voice

Where listening is just the beginning

Harkn is for organisations that value the voices of their employees.

We make it safe and easy for your people to speak more freely and help you actively listen to and utilise what's being said.

Leaders that actively listen to their people are the ones that will succeed in building a positive and productive environment where every employee feels connected, valued, and engaged.

Click on the video below to watch our explainer.

Hear more of what matters

Hear more of what matters

Harkn provides a safe environment where everyone has a voice. This means that people share things they otherwise wouldn’t, giving you valuable insights into your people and their experiences at work.

See issues sooner

See issues sooner

Harkn continuously monitors data for changes in patterns that suggest risk or concern, providing early warning signs on employees’ wellbeing. Dashboards and live commentary will help you see wider concerns and trends within your teams.

Build engagement and trust

Build engagement and trust

Traditional employee voice solutions (surveys) can make your people feel like their voice is not heard. Harkn helps you engage directly with one another, demonstrate listening, and build trust.

How it works

Harkn uses a simple and anonymous check-in routine to give everyone a voice and a safe way to use it, encouraging more of your people to speak freely about the things that matter to them.

Simple Daily Check-In

Simple Daily Check-In

  • Our daily check-in is simple, intuitive, takes seconds, and provides remarkable insight.
  • Harkn translates ratings into normalised expressions of the quality of people's days and displays them live (aggregated) in one of our many live dashboards.
  • Harkn also checks every rating for signs of decline or distress in individuals using a series of algorithms, creating an alert and a data package in our Wellbeing Centre where needed.
  • Freeform comments go to The Wall.
Learn more...
Live & Continuous Narrative

Live & Continuous Narrative

  • The Wall provides continuous insight into all aspects of day-to-day life in your company.
  • Protected by anonymity, people share their feedback, opinions, ideas, and experiences much more freely than they otherwise might.
  • It's fully interactive, enabling people at all levels of your organisation to highlight important matters, suggest actions, flag concerns about colleagues, and discuss critical issues.
  • Engage live with your people to let them know their voices have been heard.
Learn more...
Totally Anonymous

Totally Anonymous

  • Harkn uses anonymity to create the psychological safety required for employees to be open and share more.
  • Safety also results in people sharing critical information sooner, which helps your management to see issues before they become crises, and helps you protect your people from avoidable risks, like burnout. 
  • Post live questions on The Wall, or set up an anonymous focus group in our Team Rooms to get to the heart of sensitive issues facing your business.

The Harkn Platform

There are many ways that real-time employee voice can benefit your business. That's why we've packaged our features into bundles to make it easier for you to pick the ones you need. 

Voice

The essential set of tools for introducing real-time employee voice. Designed to make it safe and easy for your people to share their opinions, feedback, ideas, and issues, Harkn Voice allows you to hear what matters to your people.

  • Daily check-in
  • The Wall
  • Pulse surveys
  • Ad-hoc surveys
  • Dashboard insights
  • Personal Tracker
  • Journaling Tool
  • Toolkit
Find out more

Lookout

It's hard for people to admit that they're struggling, so often, they'll wait until they're in crisis before seeking help. Harkn Lookout helps you spot potential problems sooner, giving you more opportunities to avert crises in individuals and teams.

  • Voice plus the following:
  • Automatic Wellbeing Alerts (algorithm-based)
  • Manual Alerts (Flags)
  • Wellbeing Centre (case management tool)
    • Case assignment
    • Case chat
    • Risk evaluation
    • Anonymous messaging
    • Case linking & history
  • Raise my hand
Find out more

Innovate

Real-time employee voice provides ongoing feedback and ideas to help continuously improve your business. Harkn Innovate helps you turn ideas and feedback into meaningful change and allows you to monitor the impact.

  • Voice plus the following:
  • Acton Centre
    • Action flags
    • Action log
    • Private messaging
    • Case management
  • Experiment Tracking
  • Events Tracking
  • Team Rooms
Find out more

Insights

More useful than snapshot viewpoints from one-off surveys, Harkn Insights' sophisticated reporting tools allow you to delve deeper and gain a broader perspective of life at work.

  • Voice plus the following:
  • Reporting features
  • Comparison tools
  • #Tagging feature
  • Hot topics
  • Export functions
  • Events / Experiments
Find out more

Harkn for everyone

Leadership Teams

  • Hear from your people first-hand
  • Live morale and motivation insights
  • Engage directly with your people
  • Understand how your decisions land

HR Teams

  • Live engagement data
  • Promote inclusion and equal voice
  • Smart wellbeing monitoring
  • Build psychological safety

Managers

  • Live and continuous motivation data
  • Ongoing wellbeing assurance
  • Stay connected with your team
  • Share your views safely

Team members

  • Stay connected with colleagues
  • Share your feedback safely
  • Support colleagues
  • Personal mood tracker
Find out more
Testimonial

"Harkn allows the leadership team and myself to hear in real-time, daily, how our staff are feeling alongside the specific factors driving this. Having this cultural barometer is essential for all businesses where the people define the business success."

Mark Duckworth CEO, Schroders Personal Wealth

The Wall provides continuous insight into all aspects of day-to-day life in your company.
Feature focus

The Wall provides continuous insight into all aspects of day-to-day life in your company.

Learn more

Blog

From employee silence to employee voice - Psychological safety at work

Decades of research into why employees fail to speak up at work has produced consistent results. Silence in hierarchies is instinctive and safe. Put simply, for most people at work, safe is better than sorry.

Why You Want to Hear the Positive Without Silencing the Negative

Hearing more of what matters

It's fair to say that there are some big problems when it comes to people in the workplace. Despite decades of effort and investment made by companies trying to improve it, engagement hasn't improved. And, while the working world has been pursuing the holy grail of an engaged workforce, a bigger problem has sprung up, with hardly anyone noticing...

Read more

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