22nd March - Hot Topics with Harkn - Change leadership and the emotions of change - with guest host Grace Judson
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For years, managers could rely on a combination of periodic surveys and informal mechanisms, like being around their people, to gauge mood and morale and to understand sentiment related to almost everything else.
But the world has changed.
Today, with people working differently (working from home, hybrid working, and more flexible arrangements) and with new problems like burnout and the need to be more inclusive, those traditional approaches aren't enough.
Rich dashboards provide a live and ongoing picture of the mood, morale and motivation of your people.
The more senior we are, the harder it can be to stay in touch with the front line of our business. Harkn's live and continuous feed of employee feedback, experiences and views mean you'll hear it first-hand.
Harkn includes a personal range to contextualise data for individuals. See how people are rating their day relative to their own definitions of good or bad days.
Every decision, every announcement, and every intervention has an impact on our people. Harkn can show you how your people respond.
"I've learned that the more senior I became, the harder it was to get unfiltered feedback from the team. Harkn takes my leadership team and me directly to the front line of our business, allowing us to hear first-hand how our people are, both in terms of morale and well-being, and that, in many respects, is a reflection of how well we're doing as a leadership team. It also demonstrates that we care."
Ian MacKenzie Chief Operations & Technology Officer. St. James's Place Wealth Management plc
You can learn a great deal about how engaged people are by the way they describe their experiences and how they contribute to making work better.
A culture of inclusivity is important - but how do you know if your culture is inclusive or not? Do your people experience culture in a consistent way across your organisation?
Team membersLet us know how to contact you and one of our experts will follow up.
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